Common Problem

Q & A

Shoe cleaning and maintenance

Thoroughly brush your shoes with a brush to remove any loose dirt and dust off the shoes. Begin by applying your favourite sneaker cleaner to your sneakers.

Cleaning and maintenance of backpacks

Use a brush and soapy water (pH neutral) to remove any dirt or debris from the exterior. Avoid machine-washing, drying, or ironing the backpack to prevent damage. Ensure zippers are clean and free from dirt to maintain functionality. Store the backpack in a dry, well-ventilated area to prevent mold and mildew growth.

Clothing washing precautions

Use the Correct Water Temperature ; Cold Wash (30°C or below), Wash lightly to moderately soiled items from your daily laundry load on low temperatures.

Tent/sleeping bag cleaning and maintenance

Make a paste of a little non-detergent soap and water and use a toothbrush to gently clean the shell. Focus on the hood and collar where hair and skin oils tend to accumulate. By holding the shell or liner fabric away from the insulation, you can wash and rinse the area without getting the inside fill wet.
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